Vacancies Estate Officer

Job Title:                Estate Officer

Salary:                   £22000-£25000

Contract:               Permanent

Location:               Grove Village, Ardwick, Manchester

Weekly Hours:      35

So…. What is this role exactly?

We have an exciting opportunity for an experienced Estate Officer to join Grove Village Housing Management team, to support with delivering a range of professional housing and estate management services to our customers.

Grove Village is a housing estate comprising of circa 1000 rented and privately owned properties situated in Ardwick just outside Manchester City Centre and offers unique housing experience.

We are looking for an enthusiastic and passionate Estate Officer that thrives on providing excellent customer service and continuously seeks to improve performance.

What will my working week look like? 

This is an estate based position providing assistance for our customers living on Grove Village, managing the upkeep of communal and private areas of the Grove Village estate.

You will work 8am to 4pm Monday to Friday and may sometimes be required to help other areas of the business across the Northwest.

What will I be responsible for doing?

First and foremost, you will be be responsible for managing the upkeep of communal and private areas of the Grove Village estate, carrying out a range of environmental duties:

• litter picking
• hand delivering letters and taking stamped letters to the post box
• removing large unwanted goods from our customer’s homes
• jet washing
• general gardening in both communal and private gardens

One of the great things about this role is working within a great team providing tangible support to our customers.

Managing your own time is an important part of the role.

And what would make me stand out from the crowd?

To be a successful as a Housing Assistant, here at YHG, you will have….

• experience of working as an Estate Officer/Grounds person
• experience of providing great customer service

Ideally you will be a

•  collaborative team player
• willing to provide feedback to improve the services we offer

This role is really suited to someone who likes to meet customers face to face and is happy working outside.

 If you feel this could be the right role for you, we would love to hear from you!

For more detail on the role, please review the role profile available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

That all sounds great, what’s in it for me?

In return we offer £22000-£25000 for a 35-hour week, and 25 annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance.

At TeamYHG we measure performance on outputs and quality, not hours and minutes. We offer a flexible, homeworking culture where you’re trusted to get the job done.  If you need time for an appointment, the school run or an exercise class, if it fits with business needs, we’re open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House – our purpose-built collaboration, wellbeing, and social space in Birchwood, Warrington.

On top of this, we’ll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through BHSF, that doesn’t just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.

For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - www.yourhousinggroup.co.uk/careers.

And who are Your Housing Group?

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford.

As one of the North’s sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year.

We’re an employer of choice, over 88% of colleagues here recommend us as a 'great place to work.                 

Closing Date:   8th August 2024

We review applications as they’re received and reserve the right to close this advert early; if you’re interested, please apply ASAP to avoid disappointment.

Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.  Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application. YHG1