Our new ASB mediation service

We're pleased to have a new antisocial behaviour (ASB) mediation service that will help manage and support ASB cases within our communities. 

ASB is a behaviour by a person which causes, or is likely to cause, harassment, alarm or distress to people not of the same household.  

With housing, ASB can include: 

• loud noise from neighbours; 

• harassment such as verbal abuse or threats; 

• vandalism, property damage and graffiti; 

• fly-posting, dumping rubbish and abandoned cars; 

• animal nuisance.

What is ASB mediation?

Mediation is a process that involves a mediator (a trained professional) who provides a safe, positive environment to organise a chat using techniques such as active listening and brainstorming to help our residents find a way forward. For mediation to work, those involved need to want to find a resolution.

With over 20 years experience, ADR Mediation & Training CIC is our new mediation service provider.

Thanks to using mediation in the last year (April 2023 - March 2024) we almost halved the number of cases that required legal action, comparing to the year before.

To read more about antisocial behaviour or to find out ways report ASB to us, click here.