Cookies

Cookies are used to record information about your preferences as you browse our website, which allows us to improve your experience by tailoring the website accordingly. Cookies can also be used to identify you every time you revisit our website.

A ‘session cookie’ will expire at the end of your browsing session once you close your web browser; ‘persistent cookies’ on the other hand have a set expiry date and will be stored on your computer until either this date is reached, or you delete your cookies using your browser settings.

How We Use Cookies

The following is a list of cookies used by our website, and what they are used for:

Session Cookies

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The Your Housing Group website uses session cookies to maintain information about each visit to the website and enable core site functionality. These cookies do not contain any personal information, and only last for the duration of your visit, being deleted as soon as you close your web browser.

Open Source Analytics

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These cookies are used by the analytics software Piwik to allow us to count page visits and traffic sources, so we can measure and improve the performance of our site.

Google Analytics

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This cookie allows us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics. For more information about Google's privacy policy, please use this link: www.google.com/intl/en/policies/privacy.

Third-Party Cookies

Our website uses the following third-party suppliers and partners who may also set cookies on your computer or mobile phone as you browse our website. If you would like to know more about how these third-parties use cookies to collect and store your data, please use the links below:

DoubleClick Cookies

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This cookie is installed by Google to collect anonymous data on your browsing behaviour and serve content, advertisements and other information to you based on your interests. Please note that no personally-identifiable information is recorded. Please visit www.google.co.uk/policies/privacy for more information.

YouTube Cookies

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These cookies are installed by YouTube and track your preferences when you view embedded YouTube video content on our website. For more information, please visit www.google.co.uk/intl/en/policies/privacy.  

Other Cookies

Please note that, where we embed content from third-party sites such as Flickr and YouTube, you may also have cookies from these third-party websites installed on your device. Your Housing Group does not control these cookies and you should check the privacy policy of the relevant website for more information.

Please also note that, if you use one of the ‘sharing tools’ on our website to share content using social networks, these social networks may install a cookie on your device. Your Housing Group does not control these cookies and you should check the privacy policy of the relevant website for more information.

Blocking Cookies

The majority of web browsers (Firefox, Internet Explorer, Google Chrome, Opera, Safari etc.) will allow you to block cookies from being installed on your device via your browser settings.

Depending on your browser, further information can be obtained via the following links:

Firefox – http://support.mozilla.org/en-US/kb/Cookies
Internet Explorer – http://support.microsoft.com/kb/196955
Google Chrome - http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Safari – https://www.apple.com/legal/privacy/en-ww/cookies/ 
Opera - http://www.opera.com/browser/tutorials/security/privacy/

Mobile phone users may have to refer to their handset manual for details on how to block cookies using their mobile browser.

Please be aware that restricting the use of cookies may impact on the functionality of our website.

Deleting Cookies

The majority of web browsers (Firefox, Internet Explorer, Google Chrome, Opera, Safari etc.) will allow also allow you to delete selected / all cookies currently installed on your device.

Depending on your browser, further information can be obtained via the following links:

Firefox – http://support.mozilla.org/en-US/kb/Cookies
Internet Explorer – https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d  
Google Chrome - http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Safari – http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html
Opera - http://www.opera.com/browser/tutorials/security/privacy/

Similarly, mobile phone users may have to refer to their handset manual for details on how to delete cookies using their mobile browser.

Please note that this will usually only remove any cookies currently installed on your device; you must also change your browser settings (above) if you wish to prevent cookies being installed in future. Please be aware that deleting cookies already stored on your device may impact on the usability of our website.

Contact Details and Useful Information

This website is owned and operated by Your Housing Group. If you have any questions about our use of cookies and how we collect and store your data, then please contact [email protected].

For more information on cookies and how they work, please visit www.allaboutcookies.org