Home contents insurance

My Home provides cover for items such as furniture, carpets, curtains, clothes, bedding, electrical items, jewellery, pictures and ornaments. 

• There are flexible pay-as-you-go payment options (fortnightly and monthly premiums include a transaction charge). 
• There’s no excess to pay (you don’t pay the first part of the claim). 
• You can apply over the phone or complete an application form. 
• It covers theft, water damage, fire and many more household risks. 
• It covers any home improvements you make (up to £2,000 or 20 percent of the sum insured, whichever is the greatest). 
• It covers theft or attempted theft of contents in sheds, outbuildings and garages (up to £3,000). 
• It covers damage to external glazing (for which you’re responsible). 
• It covers replacement of locks for outside doors, windows and alarms, if the keys are lost or stolen. 
• You don’t need to have special door or window locks (just a lockable front door). 

My Home content insurance has been designed to meet the demands and needs of social housing residents. The provider, Thistle Tenant Risks, have approached a single insurer, Great Lakes Insurance UK Limited.  

The cover is subject to the terms, conditions, limitations and exclusions contained in the Policy Wording, which you should read carefully. The premiums and payment methods available are shown on the rate card. Please note fortnightly and monthly premiums include a transaction change.

If you’re unsure whether this insurance policy is right for you, contact Thistle Tenant Risks, who’ll be happy to help with your questions. 

To apply for My Home contents insurance, complete an application form or call Thistle Tenant Risks on 0345 450 7288. For more information, go to the Thistle website. Before completing the application form, please take a look at the Thistle Insurance Services Terms of Business Agreement and Insurance Product Information Document.  

These documents give you important information about the policy and your rights. Please note that all Thistle Tenant Risks’ business is arranged on a non-advised basis. This means you’ll be given the information you need to make an informed decision on what cover best suits your needs. 

It is always the intention of Thistle to give you the best possible service. If you have any concerns about this insurance or the handling of a claim, you should follow their complaints procedure. 

A copy of Thistle Insurance Services complaints procedure is available on request. For additional information, view their complaints page.